We create high performing eCommerce experiences for fashion, beauty and lifestyle brands.
“Outstanding UX professional. Her understanding of designing eCommerce sites for high conversions and navigability on any device is impeccable. Just one of her many notable achievements has been designing a site that has generated $8M in sales (the first year it was launched) followed by $16M (the following year).” - Jacklyn D. Owner of Flash and Color LLC
“Jeanette did an amazing job on our website audit and delivered it way ahead of schedule! It was great working with her!" - Gail L. Founder & President of Go Forward Education Foundation
We want you to make more money. Here is how we can help:
Take a look at your site with fresh eyes - This is important because as somebody who manages an eCommerce site, you live and breathe that environment, which can make it hard to see what your customer is seeing. Ideally, a UX expert would be able to offer a different perspective on how to best target your customer.
Uncovering kinks in the pipeline that can cost you - These can be as small as a button that is not working, or a pop up that is causing friction and blocking key elements on a page, but these mistakes can be expensive, and could be causing your conversion rate to sink.
Discover ways to optimize key flows - The way your customer navigates the site is very important. Identifying that path - or flow, is imperative to maximize your conversion. Finding a way to improve upon a current flow can yield great results.
Ensuring that your checkout is working and not creating any friction - One of the key touch points on any eCommerce site is your checkout. Any friction in this process can cause a customer to be frustrated or feel that the site is not trustworthy. This in turn can cause them to leave - or bounce.